FAQs

No, according to Directive 2005/29/EC, “consumer” means “a person who, in the commercial practices covered by the Directive, is acting for purposes outside his or her trade, business, craft or ...

Directive 2024/825/EU must be transposed into national law by March 27, 2026, and the provisions will apply (and thus companies will have to comply with them) as of September 27, ...

Directive 2005/29/EC (as amended by Directive 2024/825/EU) is a lex generalis and serves as a “safety net” to protect consumers from any misleading commercial practices. It also applies in principle ...

The application of Directive 2024/825/EU amending Directive 2005/29/EC applies to all commercial practices that take place in the European market and thus involve the European consumer. This Directive, in fact, ...

Ice cream packaging carries the synthetic claim “-26%CO2eqemissions” without any other specification. Such a claim could be misleading because it does not specify whether the reduction in environmental impact refers ...

Yes, the claim on recycled material content should always be specified and qualified (indicating which object the claim refers to e.g., product, component, packaging, packaging component) and the percentage of ...

It will apply to all business-to-consumer commercial communication practices, including even those on social media and websites. ...

You must always have evidence of what you are communicating. The evidence must be accurate and based on widely recognized scientific methodologies. The appropriate methodology depends on the type of ...

In general, according to the provisions of the new Directive 2024/825/EU any sustainability logo/brand, must be based on a “certification system.” To be eligible for use, trademarks must be based ...

Please refer to the dedicated FAQ https://www.etichetta-conai.com/faqs/nel-caso-di-un-imballo-multilingue-in-cui-non-ce-abbastanza-spazio-sul-packaging-per-indicare-tutte-le-lingue-cosa-si-puo-fare/ ...